How long will it take to receive my order?

Orders are processed within 1–2 business days. Standard Shipping takes 3–7 business days after processing, so delivery is expected 4–9 business days after you place your order. See details.

How to track my order?

Use our order tracking page and enter your order number and email address, or your tracking number. See details.

Do you ship internationally?

No, we do not ship internationally. We currently only ship within United States.

Do you offer free shipping?

Standard Shipping costs $9.99 per order. The shipping charge is shown at checkout before you pay. See details.

What is your return policy?

Returns can be requested within 30 days of delivery and must be authorized before being sent back. Approved returns receive a prepaid return label, with no return shipping charge or restocking fee. Refunds are issued to the original payment method within 10 days of receiving the returned item. Read our return policy.

Can I exchange an item?

We do not offer exchanges. If you would like a different item, return the original item for a refund and place a new order. See details.

Can I cancel or change my order?

If you need to cancel or modify your order, please contact us as soon as possible at support@myfirstcart.com. Orders that have already been processed may not be eligible for changes.