Who we are
My First Cart is an online store for phone accessories and everyday tech. We sell exclusively through our website, myfirstcart.com, to customers in the United States. We work with supplier partners who ship orders directly to you.
What we sell
Our catalog focuses on phone accessories, including phone cases and magnetic accessories. Each product page lists the product details, compatible devices where relevant, and the full price in US dollars.
How ordering works
- Prices are shown in USD. Shipping and any applicable taxes are shown at checkout before you pay.
- Checkout is provided by Shopify.
- After you order, you can follow your delivery on our order tracking page.
Shipping
We ship within the United States by Standard Shipping for $9.99 per order. Orders are processed in 1–2 business days and are in transit for 3–7 business days. Full details are in our Shipping Policy.
Returns and refunds
You can request a return within 30 days of delivery. Approved returns receive a prepaid return label by email, with no return shipping charge and no restocking fee, and refunds are issued within 10 days of us receiving the return. Full details are in our Refund Policy.
Contact us
Our customer support team can help with questions about products, orders, shipping and returns.
- Email: support@myfirstcart.com
- Phone: +1 (408) 641-3762
- Contact form: Contact us
- Chat: use the chat assistant on our website
- Business address: 55 Sutter St, San Francisco, CA 94104, United States
Answers to common questions are on our FAQ page. How we handle personal information is explained in our Privacy Policy.